| Title: |
Inside Sales Representative -Cincinnati, Ohio |
| Company\Department: |
Great Lakes Power Products, Inc. |
| Location: |
Cincinnati, Ohio |
| Posted\Modified Date: |
6/24/2009 9:24:14 AM |
| Description: |
Cincinnati, Ohio distributor of off-highway & marine power transmission equipment has immediate opening for a inside sales representative to provide inside sales service to call-in and walk-in customers.
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| Essential Functions Performed: |
* Handles incoming customer call and walk-in for product sales and information
* Generates, process and files all paperwork from phone and walk-in sales to customers
* Contacts customers concerning follow-up needs to sales, investigate problem accounts
* Addresses Accounts Receivable problems
* Locates and pulls parts for shipment to customers
* Enters customer order date into PC
* Trouble-shoots customer problems by phone relative to parts and order status
* Ships parts to customers
* Receive in inventory and place in stock location
* Develops and implements a marketing plan for assigned territory |
| Core Job Competencies Required: |
* Good communication skills including verbal, written and phone
* PC skills
* Blue Print reading
* Product and warranty knowledge
* Mechanical aptitude at basic level
* Problem solving skills (ability to identify problems, analyze for cause and develop solutions)
* Technical translation of product documents and specifications of vendors and customers
* Attention to detail
* Knowledge of company products and services specific to branch customers and vendors
* Knowledge of company purchasing and branch accounting procedures and processes
* Light overnight travel for product and vendor training
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| Education\Experience: |
* Bachelor's Degree and/or 4 years minimum of Industrial Product sales experience
* 3 to 5 years of customer service experience in distribution and/or industrial service industry
* 1 to 2 years PC experience
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| Benefits: |
Full-time employees are eligible for the following company benefits:
* Partial employer matched 401k plan to be effective on the first day of the month following the completion of 90-days of employment.
* Paid vacation, sick & personal time following the completion of the 90-day introductory period.
* Paid holiday time following the completion of 30-days of employment.
* Health care benefits to be effective on the first day of the month following the completion of 30-days of employment. |
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